Privacy Policy

Last updated: 10/21/2025

1. Introduction

At GentleEats, we are committed to protecting your privacy and maintaining the security of your personal health information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application and related services.

2. Information We Collect

Health and Wellness Data

  • Meal logs and food intake information
  • Symptom tracking data and severity ratings
  • Timestamps and frequency of meals and symptoms
  • Notes and descriptions you provide
  • Photos of meals (stored locally on your device)

Account Information

  • Email address (for account creation and support)
  • App preferences and settings
  • Subscription status and payment information (processed by Apple)

Technical Data

  • Device type and operating system version
  • App version and usage analytics
  • Crash reports and error logs (anonymized)
  • General location data (for timezone and regional food suggestions only)

3. How We Use Your Information

We use your information exclusively to provide and improve the GentleEats experience:

  • Analyze patterns between your meals and symptoms
  • Generate personalized insights and recommendations
  • Provide AI-powered food trigger identification
  • Improve app functionality and user experience
  • Provide customer support when requested
  • Send important app updates and health insights (with your consent)

4. Data Storage and Security

Privacy-First Approach: Your health data is primarily stored locally on your device using encrypted SQLite databases. This means:

  • Your meal and symptom data stays on your device
  • Photos are stored locally and never uploaded to our servers
  • Pattern analysis is performed locally when possible
  • You maintain full control over your health information

Cloud Storage (Optional)

For premium features and data backup, we may securely store anonymized data patterns in the cloud:

  • All cloud data is encrypted in transit and at rest
  • Data is anonymized and cannot be linked to your identity
  • Cloud storage is optional and can be disabled in settings
  • We use industry-standard security practices and encryption

5. Data Sharing and Disclosure

We do not sell, rent, or share your personal health data with third parties. Limited data sharing may occur only in these circumstances:

  • With Your Consent: Only when you explicitly choose to share data
  • Service Providers: Trusted partners who help operate our app (bound by strict confidentiality agreements)
  • Legal Requirements: When required by law or to protect users' safety
  • Business Transfers: In the event of a merger or acquisition (with continued privacy protection)

6. Your Privacy Rights

You have full control over your data and privacy:

  • Access: View all data we have about you
  • Correction: Update or correct your information
  • Deletion: Request complete deletion of your account and data
  • Portability: Export your data in a readable format
  • Opt-out: Withdraw consent for data processing at any time
  • Control: Manage what data is shared and how it's used

7. Children's Privacy

GentleEats is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.

8. International Data Transfers

Your data is primarily stored locally on your device. Any data that is transmitted to our servers is processed in accordance with applicable data protection laws. We implement appropriate safeguards to ensure your data remains protected regardless of where it is processed.

9. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations:

  • Health tracking data: Retained until you delete it or close your account
  • Account information: Retained while your account is active
  • Analytics data: Anonymized and retained for up to 2 years for app improvement
  • Support communications: Retained for up to 3 years for quality assurance

10. Third-Party Services

GentleEats integrates with limited third-party services to provide core functionality:

  • Apple App Store: For app distribution and subscription management
  • RevenueCat: For subscription management (privacy-focused)
  • Analytics Services: For app performance monitoring (anonymized data only)

These services have their own privacy policies, and we encourage you to review them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, your data rights, or how we handle your information, please contact us:

Email: privacy@gentleeats.com

Support: support@gentleeats.com

We are committed to addressing your privacy concerns and will respond to your inquiries within 30 days.